Thursday 21 June 2018

The bridge - a satisfaction survey

Engineering standards judge the quality of design and function, the strength and safety aspects of the bridge - BEFORE the bridge is built.  Once constructed, the bridge is tested to ensure it meets or exceeds key standards. The bridge can then be built, commissioned and used by all those wishing to cross to the other side. Periodically, the bridge is inspected. Maintenance and remedial and updating actions are taken.  This ensures fitness for purpose and safety.

SO, HOW DID YOU FEEL ABOUT CROSSING THE SYDNEY HARBOUR BRIDGE?
In history, bridges were provided from the public purse but, increasingly they are built by private organisations, granted time constrained monopolies to collect fees.  Fees can be fixed by governments so that they are not seen to be extortionate.

Rarely, if ever, is the fitness of the bridge judged by the experience of those crossing it or the benefits they accrue once they reach the other side.

Why is it so different in Higher Education?

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